We collect information about your registration, operations on the site (whether you are buying or not). Data includes your name, email address, location. In special cases, we ask for passport scans, if it is not possible to book tours without passport scans.
Use of the information
The information we receive from you can be used to:
– Make services that meet your individual needs;
– Improve our website;
– Improve user support system;
– Contact you by email;
– Organize an event, competition or research.
Protection of personal data in the online sales
We do not conduct financial operations on our website. All payments are made on the website of the bank, whose acquiring is connected to our site. We do not have access to the payment information of our customers, so we do not collect and store this information.
Disclosure of information to third party.
We do not sell, exchange or transmit personal data to third parties. This does not refer to trustworthy companies which are our partners and engaged in processing of requests from our users, these companies agree to keep the information confidential. Data are provided only before the booking to the company that is direct organizer of the tour. Also, in a special case, while obtaining visa support, personal data (such as first and last name, contact details, passport scans) are transmitted to companies that are directly involved in the visa support procedure.
We are ready to share information to prevent crime or help in their investigation if it there is suspicion of fraud, actions that physically threaten people’s safety, violations of the rules of use in cases when it is provided by law.
Non-confidential information can be provided to other companies for marketing, advertisement and etc.
Protection of information
We use a variety of security tools to ensure the safety of your personal data. We use the most modern encryption. Only employees who work with a specific task (for example, client or technical support) get access to personal data. Servers and computers with confidential information are in a safe environment.
Our cookies are used to improve the access to the site and determine repeating visits. In addition, they help you to track the most interesting requests. The cookies do not transmit any confidential information.
Cancelling the subscription
We use e-mail to provide you information about your order, company news, product information ,etc. If you want to cancel the subscription after booking and payment for our services, please let us know in any convenient way.